TAC & WorkSafe Transport Melbourne

Which Scheme Covers You?

TAC or WorkSafe — We Cover Both

Both schemes fund transport to approved medical and rehabilitation appointments. The difference is how you were injured.

TAC — Transport Accident Commission

You were injured in a road accident in Victoria — as a driver, passenger, pedestrian or cyclist.

Car, truck or motorcycle accidents
Pedestrian hit by a vehicle
Cyclist involved in a road accident
Passenger in a vehicle accident

TAC Claim

WorkSafe Victoria

You were injured at work or while performing a work-related activity covered by WorkSafe Victoria.

On-the-job injuries and accidents
Work-related illness or disease
Injuries during work travel
Aggravation of a pre-existing condition at work

WorkSafe Claim

Not sure which scheme applies? Call us on +61 452 620 551 — we'll help you confirm your entitlements before your first trip.

Our Service

Transport That Supports Your Recovery

Approved Provider

Approved under both TAC and WorkSafe Victoria — your trips are funded directly from your claim with no out-of-pocket cost.

Injury-Aware Drivers

Our drivers are trained to assist passengers recovering from injuries — patient, gentle and never rushed.

Recurring Schedules

Set up regular weekly trips for physio, rehab or specialist visits — consistent timing, same driver where possible.

Direct Billing

We invoice TAC and WorkSafe directly — no upfront payment, no reimbursement forms for you to chase.

Appointments We Cover

Getting You to Every Step of Your Recovery

Whether your claim is through TAC or WorkSafe, the types of appointments you need transport to are largely the same — and we cover all of them. Our drivers understand that recovery takes time and that consistent, reliable transport is a critical part of the process.

We work with case managers, treating practitioners and support coordinators who book and manage transport on behalf of their clients. One call sets everything up.

Physiotherapy, hydrotherapy and occupational therapy
Specialist consultations, surgeon follow-ups and imaging
Hospital admissions, surgery and post-operative appointments
Psychological and mental health support appointments
Return-to-work and vocational rehabilitation programs
Carer or support person welcome to accompany at no extra charge

TAC Billing

Cost to youNo out-of-pocket

Billing methodDirect to TAC

Claim number requiredYes

Regular weekly tripsAvailable

Carer accompanimentIncluded

Same-day bookingsCall us

WorkSafe Billing

Cost to youNo out-of-pocket

Billing methodDirect to WorkSafe

Claim number requiredYes

Agent pre-approvalMay be required

Regular weekly tripsAvailable

Carer accompanimentIncluded

TAC transport entitlements depend on your claim and treatment plan — confirm with your TAC case manager. WorkSafe transport may require pre-approval from your WorkSafe agent before the first trip.

FAQs

TAC & WorkSafe Transport FAQs

Common questions from clients and case managers about injury transport under TAC and WorkSafe Victoria.

Book Injury Transport

TAC (Transport Accident Commission) covers transport for people injured in road accidents in Victoria — as drivers, passengers, pedestrians or cyclists. WorkSafe Victoria covers transport for people injured at work or in work-related circumstances. Both schemes fund transport to approved medical and rehabilitation appointments, and we are approved under both.

If you have an active TAC or WorkSafe claim and your treating practitioner has recommended medical or rehabilitation appointments, you are likely entitled to funded transport. Contact your TAC case manager or WorkSafe agent to confirm your transport entitlements before your first booking with us.

You will need your claim number (TAC or WorkSafe), the date and nature of your injury, the appointment details (provider name, address and time) and a contact number. For WorkSafe clients, your agent may need to pre-approve transport — we can assist you with this process.

Yes. Many of our injury transport clients attend regular physiotherapy, rehabilitation or specialist appointments on a weekly basis. We can schedule recurring pickups at your preferred days and times, and assign the same driver where possible to maintain consistency during your recovery.

Yes. A carer or support person is welcome to accompany you at no additional charge. Please advise us at the time of booking so we can ensure the right vehicle size. If you have specific mobility requirements or use a wheelchair, please contact us to discuss your needs before booking.

Yes. We regularly work with TAC case managers, WorkSafe agents and treating practitioners who coordinate transport on behalf of their clients. Contact us directly to establish a booking arrangement — we will invoice the relevant scheme and provide trip confirmation to you and your client.

Related Services

TAC or WorkSafe Injury Transport in Melbourne?

Approved under both schemes — call us or book online to arrange your transport today.

Book Now +61 452 620 551